Privacy policy

When you sign in, we receive account identifiers such as your email and name from your sign-in provider. We record the plan and expiry needed to grant access, along with order/payment identifiers and transaction status needed for billing support. We may receive technical logs, request metadata, and security signals needed to operate the service.

If you post a faculty rating or review, we store the rating, comment, account identifier, display name if supplied, anonymity choice, and submission date. Admin uploads include resource metadata, files, and uploader identity. The site may save interface preferences and in-progress admin uploads in your browser.

We use information to authenticate you, deliver plan features, display and moderate reviews, process and reconcile payments, prevent abuse, answer support requests, fix faults, and improve reliability. We may use aggregate usage information to understand how the service performs.

Faculty aggregate scores are visible to Free users; individual comments are limited to eligible paid users. If you choose anonymous posting, your public review label is anonymized, but the account identifier remains available to us for abuse prevention and support.

Sign-in, hosting, database, file storage, analytics, and payment providers process the data needed for their services. Razorpay handles payment checkout; KIITPrep does not ask you to send card details to our support channel. We may disclose information to comply with law, protect users or the service, or respond to a valid rights claim. We do not sell individual faculty reviews or account data.

We retain account and entitlement records while needed to provide access and meet legitimate operational, tax, dispute, or legal obligations. Reviews may remain visible until removed, moderated, or the service changes. Browser-stored admin upload queues can be discarded in the admin interface. Technical logs are kept for operational and security needs.

We use access restrictions and reasonable technical safeguards. No online service can promise absolute security. You are responsible for the security of your sign-in account.

You may choose whether to post a review and whether the public label is anonymous. You can request information about, correction of, or deletion of personal data where applicable law provides it; certain records may need to be retained for payment, security, or legal reasons. For privacy requests, use the merchant contact details on your payment confirmation or Razorpay transaction receipt and include your account email and order ID. Do not send passwords or full card details.

You can manage browser storage through your device settings, though clearing it may discard an unfinished admin import or other local preferences.

We may update this policy to reflect service or legal changes. A revised version will show a new effective date, and material changes will be communicated through an appropriate channel where required. See the Terms of Service and Refund Policy for access and billing rules.